Universal Jobmatch helpdesk can be contact by using the Universal Jobmatch contact form here: https://jobvacancies.businesslink.gov.uk/contactusform.aspx. The helpdesk contact form is for employers, not jobseekers

The Universal Jobmatch helpdesk will help resolve support issues for employers advertising jobs, including:

  • Employers: Answer Company Verification
  • You have your 12 digital user ID and password but can’t login to Universal Jobmatch
  • You’ve forgotten your Universal Jobmatch login details (Username and/or password)
  • Business address validation
  • Help with registering a Universal Jobmatch account
  • Help with advertising jobs on Universal Jobmatch and using the search function to find jobseekers
  • Bulk uploads to Universal Jobmatch
  • Report a technical issue with Universal Jobmatch
  • Other support issues and employer support