Department of Work and Pensions Universal Credit general helpline:

Telephone: 0800 328 9344

Textphone: 0800 328 1344

Know which area you live in? Then use:

Live service number: 0800 328 9344

Full service number: 0800 328 5644

Calls are free and lines are open Monday-Friday 8:00 am – 6:00 pm.

Tax credits helpline

Telephone: 0345 300 3900

Textphone: 0345 300 3909

Welsh Language: 0300 200 1900

Lines are open Monday-Friday 8:30-5:00 pm and Saturday 8:00 am-4:00 pm.