Read our Universal Credit Coronavirus Update for the latest news about how Coronavirus has affected Universal Credit for existing claimants and new claims.
Universal Credit will replace Jobseeker’s Allowance, Housing Benefit, Working Tax Credit, Child Tax Credit, Employment & Support Allowance and Income Support. Paid monthly, or twice a month for some people living in Scotland, Universal Credit is a benefit payment to help with your living costs.
Find out more about Universal Credit using our free guide. It covers who can apply, how to apply, how much money you can claim, a glossary to help with the terminology and more.
- What is Universal Credit?
- Universal Credit full service areas
- Who can claim Universal Credit?
- How much can I claim on Universal Credit?
- How will I get paid Universal Credit?
- How to apply for Universal Credit
- Login to your Universal Credit account
- Universal Credit with more than two children
- Universal Credit FAQs
- Universal Credit useful contacts
- Universal Credit glossary
- Universal Credit in Scotland
- Universal Credit in Northern Ireland
Universal Credit Helpline
Universal Credit helpline phone number and availability times. View the Universal Credit Helpline call costs.
| Universal Credit Appointments | Phone Numbers |
|---|---|
| Telephone | 0800 328 9344 |
| Textphone | 0800 328 1344 |
| Welsh language | 0800 012 1888 |
The Universal Credit helpline is available from Monday to Friday, 8:00 am to 6:00 pm