What is Universal Credit?
Universal Credit will replace Jobseeker’s Allowance, Housing Benefit, Working Tax Credit, Child Tax Credit, Employment & Support Allowance and Income Support. Paid monthly, or twice a month for some people living in Scotland, Universal Credit is a benefit payment to help with your living costs.
Universal Credit Helpline
Universal Credit helpline phone number and availability times. View the Universal Credit Helpline call costs.
|Universal Credit Appointments||Phone Numbers|
|Telephone||0800 328 9344|
|Textphone||0800 328 1344|
|Welsh language||0800 012 1888|
The Universal Credit helpline is available from Monday to Friday, 8:00 am to 6:00 pm
What benefits will Universal Credit replace?
If you already receive benefits and support, Universal Credit will replace:
- Child Tax Credit
- Housing Benefit
- Income Support
- Income-based Jobseeker’s Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Working Tax Credit