The Universal Credit helpline will be shut over Christmas and the New Year except for 28th December and 29th December. All the other days over the festive period are bank holidays or weekends. There is also an Universal Credit helpline service on 27th December handling only urgent calls. The Scotland office will be open and handle calls for England, Scotland and Wales so long waiting times are likely.

Universal Credit Helpline Christmas Opening Times

[table “” not found /]

Leave a Reply

Your email address will not be published. Required fields are marked *