Support Worker Job Description

Role: Support Worker / Healthcare Assistant
Location: London

Job Type: Full-time; Permanent

The Role

You would be responsible for meeting the support requirements of our clients, in a way that respects the individual and promotes their independence. You would be expected to travel to the client’s home and assist them with daily tasks.

The type of support that you would be providing is no different to what would reasonably be given by a member of the person’s family. For instance, you may be providing help with bathing and dressing or domestic support.

Key Responsibilities:

  • To actively support person centred planning with each individual, ensuring that support plans are tailored to meet individual needs and wishes, identifying opportunities that promote growth and development for the people we support.
  • To provide support in line with individuals support plans and service aims & objectives. This may include but is not limited to personal/intimate care; support with daily living; managing finances; maintaining relationships; supporting social/community involvement; supporting education & employment and undertaking activities and holidays.
  • To actively support each individual to manage their health needs, e.g. administration of medication, attendance at appointments, supporting dietary needs and through monitoring, recording and reporting changing needs as appropriate.
  • To facilitate and empower independence by encouraging and promoting participation in all aspects of daily life, to enable the people we support to develop skills and do as much as they possibly can for themselves.
  • To develop an understanding of each person’s communication needs and styles, in order to facilitate effective communication, enabling the people we support to make their own informed choices, communicate their own wishes and be “listened to” whatever their means of communication.
  • To be willing to take an active role in the spiritual and cultural needs of the people we support according to the individual’s beliefs, wishes and customs.
  • To ensure all support provided preserves and respects the dignity and privacy of the people we support.
  • To undertake key working responsibilities for a designated individual and/or actively participate in the key working process if required.
  • To take responsibility in ensuring that every individual we support is safeguarded from harm, abuse, and unnecessary risk.
  • To ensure appropriate care is taken in relation to the use of equipment (service and individual) and personal belongings of the people we support.

Person specification:

  • You must have the ability to work with adults who have complex support needs, including mental health issues, learning disabilities, substance misuse, homelessness and forensic histories.
  • You will need to have loads of enthusiasm, outstanding ‘staying power’ and above all be committed to working with vulnerable people.
  • We will provide comprehensive induction and specialist in-house training to meet your needs to deliver excellent services to our customers.

Desirable skills/expertise:

  • Self-motivated, well-organised & reliable
  • Caring and sensitive
  • Flexible
  • Committed to maintaining our high standards of care
  • Good communicator

Salary: £9.00 to £12.00 per hour