Role: Retail Assistant
Job Type: Full-time; Permanent
Are you a retail lover with a passion for customer service? We are looking for enthusiastic individuals with the right attitude to join our store as a Retail Assistant.
You will assist the operational team in delivering world class customer service within a fast-paced environment. We offer great promotion opportunities if you decide you want a career with us, we pride ourselves in developing our employees within our business.
- Ensure full area of responsibility is clean, appropriately presented and stocked at all times
- Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
- Operate the till point as required throughout service, ensuring correct procedures are used
- Ensure all complaint handling is dealt with professionally and in line with procedures
- Have a friendly, vibrant and engaging personal style
- Can prioritize and be efficient with their time so you can spend more time with our customers finding what they’ll love
- Have a passion about engaging with customers and delivering a 5* customer experience
- Team player
- Knowledge of inventory techniques
- Comfortable working with members of the public
- Effective communication skills