Quality Manager Job Description

Role: Quality Manager
Location: London

Job Type: Full-time; Permanent

The Role

We have an exciting leadership opportunity for a quality manager. The purpose of the role is to support the technical manager, to ensure that products are manufactured to meet food safety, integrity and quality standards required both by law and by our customers through verification of standards.

The quality manager will be responsible for the traceability, HACCP, laboratory, management of internal non-conformance and day to day management of the quality assurance (QA) function. The successful candidate will work closely with the operational teams and with all other disciplines in the business as required.

Key responsibilities:

  • Support the technical manager in all aspects and ensure they are kept up to date
  • Maintain the sites quality management system
  • Ensure you are familiar with work instructions for the area you are working in routinely and any areas that you cover
  • Maintain the internal audit schedule including updates to any risk assessments
  • Assist with the internal audits as required
  • Review all projects coming through new product development (NPD) for technical requirements
  • Report all supplier non-conformances to suppliers and close off returned actions
  • Carry out corrective action to rectify any problems that you find that may affect the product safety, legality or quality, including root cause analysis
  • Authorisation to alter records ensuring justification for the alteration is recorded
  • Produce and maintain a corrective action system based on maintenance logs, non-conformance notes and actions raised through auditing and reviews
  • Be instrumental in improving the systems and procedures approach on site

Person specification:

  • Degree level qualification in food science (or similar) is preferred or qualified by experience
  • Previous experience in a quality and/or technical management role and demonstrable experience of providing technical support to management teams
  • Previous experience managing hygiene systems
  • Food safety and HACCP level 3 are essential
  • Experience of managing and leading a team is preferable
  • Experience of managing positive relationships with retailers is a preference

Desirable skills / expertise:

  • Excellent attention to detail
  • Excellent verbal and written communication
  • Data analysis and statistical aptitude
  • Good interpersonal skills
  • Highly conscientious and diligent
  • Excellent organizational and leadership skills
  • Possessing drive, energy and resilience

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