Customer Service Assistant Job Description

Role: Property Manager
Location: London

Job Type: Full-time; Permanent

The Role

We are currently looking for a Property Manager to join our London based hub. 

As a property manager, you will contribute to our vision of being the UK’s favourite property manager by providing exceptional Property Management and service to our customers; ensuring that our customer experience is engaging and frustration-free.

Key responsibilities:

  • Arrange end of tenancy check out appointments with external contractors
  • Liaise with landlords and tenants to ensure a smooth end of tenancy process
  • Send relevant communications to all interested parties
  • Register utility meter readings at the start and end of every tenancy
  • Assist Deposit Team Property Managers and Administrators when required
  • Document all actions and communication using our management software

Person specification:

  • Previous experience in a similar position or administration role is preferred
  • A proven track record in administration
  • Proactive, flexible and reliable team player
  • Customer focused

Desirable skills / expertise:

  • Exceptional organisational and time management skills
  • Excellent communication skills
  • Proactive, flexible and reliable team player
  • Ability and desire to work on your own initiative
  • Ability to remain calm and focused when under pressure

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