Community Manager Job Description

Community Manager Job Description

Role: Community Manager
Location: London

Job Type: Full-time; Permanent

The Role

We are looking for a digital-savvy community manager to take control of our online voice and build brand awareness and loyalty.

As our Community Manager you get the unique opportunity to be a key player in building the greatest brand within the company. By providing you with the ownership of our content, we want to constantly push you out of your comfort zone. You’ll be working out of our HQ in London and to ensure a never ending growth curve.

Key responsibilities:

  • Identify and reach out to potential customers and partners
  • Network and create valuable relations with customers and partners
  • Promote events and work closely together with the sales team to co-create proposals
  • Oversee the execution of the conferences, making sure the right people are at the right events
  • Maintain ongoing customer and partner relations

Person specification:

  • Acquired a bachelor’s or master’s degree with outstanding results
  • EU work permit
  • In-depth, up-to-date understanding of what works on the main social media platforms
  • Good understanding of how organic and paid campaigns can work together
  • Strong understanding of key social media trends, tools, platforms including how they can be used to engage customers
  • Strong knowledge of setting and measuring marketing KPIs

Desirable skills / expertise:

  • Strong copywriting, editing and proofing skills with an eye for accurate grammar, spelling and technical detail (essential)
  • Excellent stakeholder management skills with good ability to negotiate and influence
  • Strong verbal and written communication skills
  • Good ability to communicate complicated issues to a wide range of audiences in a straightforward and diplomatic manner
  • Well-organised and display the ability to structure and prioritise your work