Catering Manager Job Description

Role: Catering Manager
Location: London

Job Type: Full-time; Permanent

The Role

We are currently looking to recruit a creative, innovative and experienced Catering Manager for our new venture opening in London.

As the Catering Manager, you will be fully involved in the day to day running of the site and working closely with the owners to ensure their vision is fulfilled. Entrepreneurial abilities would be great as you would need to look at ways to develop and grow the business as well as marketing and up-selling. This is a brand new venture so flexibility is vital as is the need to adapt quickly to any changes that may occur.

Key responsibilities:

  • Responsible for the full management of the kitchen, the kitchen team and the front of house staff
  • Provision of quality seasonal food in a contemporary style in line with the company brand whilst maintaining all standards of quality, food hygiene and health and safety
  • Ensure that all appropriate ingredients are available for the menus being prepared and where necessary identify shortages and instigate action to source ingredients
  • Maintain a professional and friendly image with the client and customers at the relevant site
  • Attend to customer needs in a polite and helpful manner providing assistance where necessary in line with the company style and to respond appropriately to any customer queries or complaints taking responsibility to resolve where necessary
  • Control costs through efficient purchasing and use of existing stock whilst ensuring that CH&CO standards and style is maintained

Person specification:

  • A strong communicator, who can easily interact with customers, clients, team members and senior management
  • Diligent, committed and with a desire to continually learn and improve
  • Proactive with a positive attitude and the ability to bring creativity and flair into the everyday

Desirable skills / expertise:

  • A team player with the ability to motivate, encourage and inspire others
  • Good organisational skills
  • Exceptional front of house and customer service skills
  • Creative and innovative with entrepreneurial abilities

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