Job Type: Full-time; Permanent
We are looking for a highly motivated individual who has a flair for customer service to help grow this multi-faceted business.
Working to the highest possible standards, you will be responsible for delivering a friendly, warm and knowledgeable service to all customers. To work as directed to prepare food service and dining areas in an attractive manner in line with the client requirements and to accurately manage cash transactions.
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
- Give customers drink menus and answer their questions regarding ingredients
- Promoting and recommending menu options to customers
- Taking payment from customers
- To accurately and efficiently handle all transactions and to assist with cashing up procedures in line with company standards
- Cleaning and tidying the coffee shop before closing
- Prior café or coffee shop experience a plus
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Listen well and communicate in a professional and friendly manner
- Efficient and organized
- Build good relationships with customers
- Selling to customer needs
- Practice basic safety procedures with respect to equipment and handling hot beverages