Cold Weather Payment

What is the Cold Weather Payment? A Cold Weather Payment is an extra amount you can get to help you heat your cold house. If the average temperature in your area is, or is forecast to be, 0 degrees then you can get extra amounts. The weather has to be below 0 degrees for more […]

Winter Fuel Payment

What is the Winter Fuel Payment? A Winter Fuel Payment is a one off payment given to older people during the winter. This payment will help pay for heating in their homes. The amount you can get ranges between £100 and £300. It depends on your age and your personal circumstances. The Winter Fuel Payment […]

Benefits & Support

Find out more about Jobcentre Plus services and Universal Jobmatch by clicking on the links below: Jobcentre Services Jobcentre Plus benefits, support and services include: Universal Credit JSA – Jobseeker’s Allowance ESA – Employment & Support Allowance Tax Credits Child Benefit Carers Allowance Working Tax Credit Income Support Child Tax Credit Childcare Vouchers Housing Benefit […]

Tax Credits

Tax Credits, which include Working Tax Credit and Child Tax Credit, are benefits paid to low income earners and low income earners with children. You may be able to claim one or both of them depending on your circumstances. has an online Tax Credits calculator to help people find how much they get could […]

ESA – Employment & Support Allowance

Employment and Support Allowance (ESA) is a benefit for people who are ill or disabled. You can apply for ESA if you’re employed, self-employed or unemployed. ESA is a benefit to help provide financial support to people unable to work. Employment and Support Allowance also includes a personalised benefit to help you work, if you’re […]

Child Benefit

There are two Child Benefit rates; 1) Eldest or only child, 2) additional children. Child Benefit is a paid every 4 weeks on a Monday or Tuesday. A family with two children can claim nearly £1,800 a year in Child Benefit. You can claim Child Benefit for each child you’re responsible for, you don’t have […]

Jobcentre Appointment

Jobcentre appointments are cancelled for three months due to Coronavirus. You will continue to receive benefits but will no longer need to attend face-to-face meetings. Benefits claims, applications and benefits management procedures will continue as normal. But you’ll no longer be required to attend any meetings in person. The three month cancellation may be increased […]


Looking for an apprenticeship? Use the links below to find apprenticeship opportunities in England, Scotland, Wales and Northern Ireland. Apprenticeships in England Apprenticeships in Northern Ireland Apprenticeships in Scotland Apprenticeships in Wales You can also browse apprenticeships on popular job websites including: Reed Apprenticeships Indeed Apprenticeships Total Jobs Apprenticeships And national apprenticeship providers: Arch Apprenticeships […]

Jobcentre Phone Number Call Costs

Jobcentre phone number call costs are subject to the number you ring the service from, your phone provider and whether you ring the jobcentre from a mobile phone or a landline. For example; your phone provider might allow free calls to some phone numbers as part of your service. Check with your phone provider for […]

Jobcentre Complaints

Do you want to make a complaint about Jobcentre Plus? Find out about the Jobcentre complaints procedure, complaint telephone numbers and further information. You can make a complaint about the following aspects of the service provided by the Jobcentre Plus mistakes that have been made unreasonable delays how you’ve been treated not being kept informed […]