a) Dealing with customer queries in a sensitive, but efficient manner.
b) Ensuring that the sales ledger department provides a high-quality service to internal and external stakeholders
c) Process NEW customer application (on a daily basis) and apply for credit references as appropriate.
d) Chase outstanding credit references on a weekly basis.
e) Responsible for part of the customer ledger “CREDIT CONTROL”.
f) Carry out credit control by phone, letters, emails and other suitable methods regularly.
g) Work closely with the credit control function as required to minimise the occurrence of problem debts
h) Processing credit notes, refunds and other adjustments as appropriate.
i) Process credit card payment.
j) Liaison with other colleagues to ensure that anomalies are investigated/queries are dealt with in a timely manner.
l) Investigation of credit balances and reconcile ledger on a monthly basic.
Knowledge Skills & Abilities
a) Proven experience of working in high volume sales ledger/accounts receivables environment
b) Recognised bookkeeping, credit control experience or customer services qualification
c) Intermediate skills in MS Word and Excel
d) Proven collections/credit control experience
e) Effective verbal and written communication skills, including ability to communicate
f) High level of attention to detail and accuracy
g) Ability to work accurately in a busy, demanding environment whilst adhering to deadlines in a team
i) Ability to prioritise and organise workload, multitask, adapt quickly to change, and deliver under the pressure of deadlines
About Parsley In Time
We are catering equipment distribution company.