Grays Jobcentre Plus

Jobcentre Address
2 Derby Road, Essex RM17 6QQ
Find A Job
Advertise A Job
Jobcentre
Universal Credit
ESA Phone Number
PIP Phone Number
Tax Credits
Child Benefit
Opening Hours
Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
10:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 5:00 pm
Saturday
Closed
Sunday
Closed

Universal Credit | Jobseekers Allowance | Employment Support Allowance | Working Tax Credit | PIP (Personal Independence Payment) |Child Tax Credit | Carers Allowance | Marriage Allowance

Contact the Grays Jobcentre Plus by phone on 0800 169 0190 or login to your Universal Credit account. Use the quick links above to find the phone numbers for specific benefits and services.


Universal Credit


To apply for Universal Credit as a new benefits claimant call one of the phone numbers below or to apply for Universal Credit online click here.

New Benefit ClaimsPhone Numbers
Telephone0800 055 6688
Textphone0800 023 4888
Welsh language0800 012 1888

The Universal Credit phone number is available contact numbers are available Monday to Friday, 8:00 am to 6:00 pm.


Jobseekers Allowance (JSA)


To apply for Jobseekers Allowance as a new benefits claimant call one of the phone numbers below or to apply for Jobseekers Allowance online click here.

JSA, ESA, Income Support & Incapacity BenefitPhone Numbers
Telephone (Universal Credit ‘full service’ area)0800 328 5644
Textphone (Universal Credit ‘full service’ area)0800 328 1344
Telephone (If you're not in a Universal Credit ‘full service’ area)0800 328 9344
Textphone (If you're not in a Universal Credit ‘full service’ area)0800 328 1344

The Jobseekers Allowance phone number is available contact numbers are available Monday to Friday, 8:00 am to 6:00 pm.


Contact the Jobcentre as an JSA Claimant


If you’re already claiming the new Jobseekers Allowance and you have a query use the Jobcentre Plus helpline:

Jobseekers Allowance Existing ClaimantsPhone Numbers
Telephone0800 169 0310
Textphone0800 169 0314
Welsh language0800 328 1744
Relay UK18001 then 0800 169 0310

Employment Support Allowance


To apply for ESA as a new benefits claimant call one of the phone numbers below or to apply for ESA online click here.

JSA, ESA, Income Support & Incapacity BenefitPhone Numbers
Telephone (Universal Credit ‘full service’ area)0800 328 5644
Textphone (Universal Credit ‘full service’ area)0800 328 1344
Telephone (If you're not in a Universal Credit ‘full service’ area)0800 328 9344
Textphone (If you're not in a Universal Credit ‘full service’ area)0800 328 1344

The ESA phone number is available contact numbers are available Monday to Friday, 8:00 am to 6:00 pm.


If you’re already claiming the new Employment Support Allowance and you have a query use the Jobcentre Plus helpline:

ESA Existing ClaimantsPhone Numbers
Telephone0800 169 0310
Textphone0800 169 0314
Welsh language0800 328 1744
Relay UK18001 then 0800 169 0310


Change or cancel a Jobcentre appointment


To book an appointment, change an appointment, or cancel an appointment for Universal Credit, login to your Universal Credit account or call the Universal Credit helpline.

Universal Credit AppointmentsPhone Numbers
Telephone0800 328 9344
Textphone0800 328 1344
Welsh language0800 012 1888

The Universal Credit appointments phone line is available from Monday to Friday between 8:00 am and 6:00 pm.


Other Appointments


Phone numbers for other appointments are available Monday to Friday, 8:00 am to 6:00 pm.

Other AppointmentsPhone Numbers
Telephone0345 604 3719
Textphone0345 608 8551
Welsh language0345 604 4248

Working Tax Credit


Find out whether you’re eligible for Working Tax Credit, for most people Working Tax Credit has been replaced by Universal Credit. If you’re ready to claim Working Tax Credit call HM Revenue & Customs.

HM Revenue and CustomsPhone Number
Telephone0345 300 3900
Textphone0345 300 3909
Outside UK+44 2890 538 192

PIP (Personal Independence Payment)


To apply for PIP, you’ll need to complete a PIP application by phone or by post. Someone else can call on your behalf, but you’ll need to be with them when they call.

Personal Independence PaymentPhone Numbers
Telephone0800 917 2222
Textphone0800 917 7777
Calling From Abroad+44 191 218 7766

Child Tax Credit


Child Tax Credit has been replaced by Universal Credit for most people. If you’re eligible for Child Tax Credit use the tax calculator to find how much money you’re entitled to.

You can manage or renew your Child Tax Credits online at https://www.gov.uk/manage-your-tax-credits or by calling the Tax Credit Office using the phone numbers below.

Tax Credit OfficePhone Numbers
Telephone Number0345 300 3900
Textphone0345 300 3909
NGT text relay18001 then 0345 300 3900

Carers Allowance


To apply for Carers Allowance online click here. For general enquiries the Carers Allowance contact phone number is:

Carers AllowancePhone Numbers
Telephone Number0800 731 0297
Textphone Number0800 731 0317
Relay UK Number18001 then 0800 731 0297

Carers Allowance phone numbers are available Monday to Friday, 9:30 am to 3:30 pm.


Marriage Allowance


You can apply for Marriage Allowance online, click here to apply. If you’re unable to apply for Marriage Tax Allowance online, you can call HMRC to apply using the phone number below.

Marriage AllowancePhone Numbers
Telephone0300 200 3300
Outside UK+44 135 535 9022


Maternity Allowance


Maternity Allowance phone numbers are available Monday to Friday, 8:00 am to 6:00 pm.

Maternity AllowancePhone Numbers
Telephone0800 055 6688
Textphone0800 023 4888