Jobcentre phone number call costs are subject to the number you ring the service from, your phone provider and whether you ring the jobcentre from a mobile phone or a landline.

For example; your phone provider might allow free calls to some phone numbers as part of your service. Check with your phone provider for details.

Before calling the Jobcentre, contact your phone provider to find out call costs, especially if you’re calling from abroad or using a payphone.

Jobcentre Phone Call Charges

The Jobcentre phone number call costs are detailed below (costs are approximate):

Number starts withDescriptionCost from landlines per minute (approximate)Cost from mobiles per minute (approximate)
01 & 02Geographic numbers for specific parts of the UKup to 13p3p to 55p
03 & 0345UK-wide numbersup to 9p3p to 55p
030Not-for-profit organisations, charities and public bodiesup to 10p3p to 55p
0500Freephone serviceFree7p to 40p
07Mobile numbers10p to 20p3p to 55p
070Personal or ‘follow me’ numbers regulated by the Phone-paid Services Authority4p to £3.40 (plus a possible 51p per call)30p to £2.50 (plus a possible 51p per call)
0800 & 808Freephone serviceFreeFree
0843, 0844 and 0845Business rate numbersup to 7p and your phone company’s access chargeup to 7p and your phone company’s access charge
0870, 0871, 0872 & 073Business rate numbers regulated by the Phone-paid Services Authorityup to 13p and your phone company’s access chargeup to 13p and your phone company’s access charge
09Premium rate numbers regulated by the Phone-paid Services Authorityup to £3.60 and your phone company’s access charge, plus 5p to £6 per callup to £3.60 and your phone company’s access charge, plus 5p to £6 per call
101Police non-emergency number15p per call15p per call
105UK-wide power cut helplineFreeFree
111Non-emergency medical adviceFreeFree
112Emergency servicesFreeFree
116Freephone numbersFreeFree
118Directory enquiry numbers regulated by the Phone-paid Services Authorityup to £5 and your phone company’s access charge, plus possibly up to £6.98 per callup to £5 and your phone company’s access charge, plus possibly up to £6.98 per call
999Emergency servicesFreeFree

(Call charges correct on 13/06/2017)