There are two sets of phone numbers for changing and cancelling Jobcentre appointments. One for Universal Credit appointents, and one for all other Jobcentre appointments.

Universal Credit Appointments

The Universal Credit appointments phone line is available from Monday to Friday between 8:00 am and 6:00 pm.

Universal Credit AppointmentsPhone Numbers
Telephone0800 328 9344
Textphone0800 328 1344
Welsh language0800 012 1888

Other Jobcentre Appointments

The phone line for other Jobcentre appointments is also available from Monday to Friday between 8:00 am and 6:00 pm.

Other AppointmentsPhone Numbers
Telephone0345 604 3719
Textphone0345 608 8551
Welsh language0345 604 4248