Team Leader / Supervisor Job in Morecambe, Lancashire at Troutflies UK

England, Lancashire, Morecambe, Full Time *Subject To Experience

Job Description
A new exciting opportunity has arisen at our busy family business on Morecambe Promenade! We are looking for a confident, bubbly, friendly and assertive individual who can keep the shift running smoothly on behalf of the management, whilst working along side the picking team.

As a supervisor, you will be responsible for:

Ensuring the smooth running of the shift
Ensuring the team are meeting targets
Motivating the team to meet targets
Identifying and reporting issues
Monitoring staff to ensure procedures are being followed.
Picking orders along side the team & serving customers
Working with management to identify opportunities of improvement
Protecting the management from unnecessary interruptions
Handling customer complaints
Working at speed and setting an example to other team members
Challenging staff when something is not done correctly
Filling in error logs
Communicating feedback to managers on good and poor performances
Maintain confidentiality
Qualities:

Be able to follow and take instruction
Be motivational and active
Be a good role model
Be positive and influential
Independent
Good decision maker
Job Types: Full-time, Permanent

Salary: £9.50 per hour


We are a small but incredibly busy family business and are leading supplier of flies, fishing tackle and fly tying materials. We have operated for over 15 years, processing hundreds of online orders every day selling on our website, eBay, Amazon and walk in customers. We are a close team and we work fast! Motivation is key and there is never a dull moment here at Troutflies.

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