IT Support Technician Job in Cuckfield, West Sussex at Hands Free Computing Ltd

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.

Website Hands Free Computing Ltd

IT Support Technician
Hands Free Computing is a growing, dynamic SME based just outside Haywards Heath. We provide specialist software and training to people with disabilities to improve their working life.

We are seeking a confident communicator who wants to develop a career within a Technical Support Department that offers 1st, 2nd & 3rd line support to people using assistive software in the workplace such as Dragon NaturallySpeaking.

Previous experience of resolving PC and software issues & CompTIA A+ or similar IT related qualification would be very advantageous for this role. A solid grounding in Microsoft Office and Apple products would be also beneficial.

Key Responsibilities:

· Install, set up and configure software and hardware as appropriate

· Provide technical support for all software, hardware, telephones and server issues as appropriate, including liaison with third parties.

· To provide a market leading standard of products and services to clients.

· To build effective and collaborative relationships with internal and external clients.

· Provide customers with information that is accurate and presented in a uncomplicated easy to read format

· To maintain an up to date understanding of relevant products and their benefits.

· Maintain client support records.

Job Types: Full-time, Permanent

Salary: £24,000.00-£26,000.00 per year

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.