EE Franchise partner in Scotland, currently has a vacancy for a Trainee Customer Advisor to join and support their team in EE, Galashiels
A unique opportunity has arisen within our fast growing company BMZ Dynamix Limited, Franchise partner to the UK’s leading network EE. We are looking for someone with an interest in technology, excellent communication skills and desire to gain experience working in retail/sales.
Working directly for your Franchise Store Manager, you’ll discover it’s not just our customers who get the best from the EE brand. Surrounded by the latest products, all presented in an easy-to-understand way, you’ll be on hand, learning how to give product demonstrations and support the store in hitting targets by helping customers find exactly the right product or service for their needs.
What you’ll do:
Contribute to your store’s success by bringing to life the EE ethos of sales through sensational service
Keep up to date with all of our products, services and promotions, and those of our competitors
Engage customers in genuine, enjoyable conversations to understand their needs, help them choose the right products and show them how those products can make their mobile life better
Take pride in the appearance of the store, keeping it clean and tidy at all times
Show an interest in communications technology
Enjoy being part of a team but still have the drive to work on your own initiative
What’s in it for you:
Training will be provided in all aspects of customer service and sales. This will take place via an online training platform with a vast number of resources from sales skills and product knowledge to health and safety.
Regular face to face (or zoom) training will also take place with our management and training team.
You will have regular reviews with your mentor to assess your progress, provide support, develop skills and identify any further training needs.
You will also be given advice and support in creating and managing your own personal development plan and CV.