Chelmsford Jobcentre Plus contact phone numbers, address and opening times. The Chelmsford jobcentre offers benefits and support services including; Universal Jobmatch, Income Support, Jobseekers Allowance, Employment Support Allowance and Universal Credit.

The Chelmsford Jobcentre Plus office doesn’t have a direct phone number. For new benefit claims, jobcentre appointments and cancellations, benefits and support services, use the contact phone numbers listed below. View jobcentre and Universal Jobmatch phone number call costs.

New Benefit Claims

The new benefits claims contact numbers are available Monday to Friday, 8:00 am to 6:00 pm.

New Benefit ClaimsPhone Numbers
Telephone0800 055 6688
Textphone0800 023 4888
Welsh language0800 012 1888

Jobseeker’s Allowance, Income Support, Incapacity Benefit or Employment and Support Allowance

JSA, Income Support, Incapacity Benefit or ESA phone numbers are available Monday to Friday, 8:00 am to 6:00 pm.

JSA, ESA, Income Support & Incapacity BenefitPhone Numbers
Telephone (Universal Credit ‘full service’ area)0800 328 5644
Textphone (Universal Credit ‘full service’ area)0800 328 1344
Telephone (If you're not in a Universal Credit ‘full service’ area)0800 328 9344
Textphone (If you're not in a Universal Credit ‘full service’ area)0800 328 1344

Universal Credit

Universal Credit phone numbers are available Monday to Friday, 8:00 am to 6:00 pm.

Universal Credit AppointmentsPhone Numbers
Telephone0800 328 9344
Textphone0800 328 1344
Welsh language0800 012 1888

Universal Credit Appointments

Universal Credit phone numbers are available Monday to Friday, 8:00 am to 6:00 pm.

Universal Credit AppointmentsPhone Numbers
Telephone0800 328 9344
Textphone0800 328 1344
Welsh language0800 012 1888

Other Appointments

Phone numbers for other appointments are available Monday to Friday, 8:00 am to 6:00 pm.

Other AppointmentsPhone Numbers
Telephone0345 604 3719
Textphone0345 608 8551
Welsh language0345 604 4248

Social Fund

Social Fund phone numbers are available Monday to Friday, 8:00 am to 6:00 pm.

Social FundPhone Numbers
Telephone0800 169 0140

Maternity Allowance

Maternity Allowance phone numbers are available Monday to Friday, 8:00 am to 6:00 pm.

Maternity AllowancePhone Numbers
Telephone0800 055 6688
Textphone0800 023 4888

Bereavement Benefits

Bereavement benefits phone numbers are available Monday to Friday, 8:00 am to 6:00 pm.

Bereavement AllowancePhone Numbers
Telephone0800 731 0469
Textphone0800 731 0464
Welsh Language0800 731 0453
Welsh Language Textphone0800 731 0456

Opening Hours

Monday

9:00 am – 5:00 pm

Tuesday

9:00 am – 5:00 pm

Wednesday

9:00 am – 5:00 pm

Thursday

9:00 am – 5:00 pm

Friday

9:00 am – 5:00 pm

Saturday

Closed

Sunday

Closed

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Christopher RIchards June 26, 2018 2:51 pm
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Staff mean well, but totally blocked up by over-centralisation by Basildon, which covers the whole of East Anglia. Couldn’t run a bun fight in a bakery. Over last 5 years had to get my MP involved to resolve serious errors by Basildon and lack of communication with Chelmsford office. Appalling service overall, not at centre level but Basildon Central Operations not communicating.

Letter box at Chelmsford New London Road sealed so cannont post information such as ES 40 for signing off; central call centre can take up to 40 minuets to talk to a human, always receiving ” an unusually high voloume of calls”- Each time every time.
Over last 10 years of broken employment (due to health and family issues) have had to file 5 formal complaints, three raised to MP level.

Staff too tied up with red-tape to allow them to get on with their job, and no one to speak to who knows what they are talking to at a central operation either at Basildon or Northampton. Always in a call queue; in some cases taking 40 minuets in a call queue to speak to a human, only to find it is the wrong department the automated answer system has sent you to. Option rarely link to the issue one has. Too much telephony and push button and not enough human contact.

Must do better.

Linda warren July 24, 2017 9:07 pm
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Been trying to talk to someone as I have not received a payment and keep getting cut off . Not happy