What is an Operations Manager?

The Operations Manager role is mainly to implement the right processes and practices across the organization. They are the key personnel in upper-level management that make sure the company is performing to its best potential. They are responsible for people, operations, budgets, project delivery and strategy.

How to become an Operations Manager?

To become an operations manager, you’ll need to gain on-the-job experience in business and administration-related fields, supplemented with a bachelor’s degree in Business/Communication or similar in a relevant area of study.

Below are some of the qualifications to become an Operations Manager;

  • Production experience in the relevant industry
  • Knowledge or human resources’ principles and practices
  • Knowledge of project management principles and practices
  • Knowledge and experience in organisational effectiveness and operations management
  • Knowledge of business management principles and practices
  • Deep understanding of financial management
  • Ability to build consensus and relationships among managers, partners, and employees

Operations Manager Duties

The duties and responsibilities of a operations manager, including:

  • Developing, implementing, and reviewing operational policies and procedures
  • Make important policy, planning, and strategy decisions
  • Managing quality assurance programmes
  • Budget management and forecasting
  • Making sure health and safety standards are being closely followed
  • Managing and motivating teams such as recruitment, training, development and performance management, payroll and day to day management
  • Engaging with customers to establish feedback to improve the customer journey as well as functionality
  • Help promote a company culture that encourages top performance and high morale

Operations Manager Skills

To be an effective operations manager you’ll need certain skills and competencies. The following are often cited in job vacancies:

  • Ability to build alliances and partnerships with other organizations
  • Ability to address problems and opportunities for the company
  • Understanding of necessary legal and regulatory documents
  • Presentation Skills – delivering results and ideas to different stakeholders in the business, including senior management and other members of staff
  • Good Teamwork – making sure that the team works well together, ensuring that company objectives are met and products are delivered on time

How to find Operations Manager Jobs

When you search for operations manager jobs online, be aware that the jobs might be advertised using a different job title. Popular job titles for operations manager jobs include;

  • Administrative Service Manager
  • Facilities Manager
  • Human Resources Manager
  • Inventory Control Manager
  • Purchasing Manager
  • Supply Chain Manager
  • Facilities Coordinator
  • Operations Analyst
  • Logistics Analyst

How to apply for Operations Manager jobs:

These jobs are advertised online, in local newspapers and at your local jobcentre. To find all the Operations manager jobs near you, you need to:

  • Search for Operations manager jobs on popular job websites such as; Indeed, Total Jobs and CV Library
  • Use the DWP’s Find A Job Service
  • Check local newspapers and local Facebook groups, especially groups dedicated to local jobs

What does an operations manager do?

The day-to-day tasks of an operations manager include;

  • When it comes to keeping the company on track financially, operations managers play an important role in financial management. They are responsible for minimising costs by ensuring that resources are used in a cost-effective way
  • They are often required to liaise with legal counsel to address legal matters pertaining to things like partnerships with third parties, copyright matters, and licensing
  • They manage all aspects of HR operations ensuring the HR system is kept up to date and to a high standard
  • They ensure the health of the fleet via inventory management, monitoring data operations platform and dispatching high-medium-low priority tasks