Front of House Manager CV Template

Jane Austine
Front of House Manager

123 YOUR STREET

YOUR CITY, ST 12345

(123) 456-7890

[email protected]

Skills

Point-of-sale, Restaurant Management, Issue Resolution, Health & Safety, Excellent Customer Service, Strong Work Ethic, Team-oriented, Record keeping

Experience

MONTH 20XX – PRESENT

Company Name, London – Front of House Manager

  • Improved customer service by setting expectations and coaching employees on proper service etiquette
  • Handled complaints, settled disputes and resolved customer conflicts
  • Displayed enthusiasm and knowledge about the restaurants menu and products
  • Implemented innovative programs to increase team loyalty and reduce turnover
  • Educate new hire on vast menu options and ways to increase sales

MONTH 20XX – MONTH 20XX

Company Name, London – Front of House Manager

  • Maintaining a detailed log of all visitors in case of security breaches or emergency evacuations
  • Supervised 15 employees
  • Managed all front of house services and activities; served as point person for both internal and external clients
  • Created positive environment for the FOH servers, providing feedback for improvement and recognizing those that performed above the restaurant standard

Education

MONTH  20XX – MONTH 20XX

Business Administration and Management – London
London University

Awards
Employee of the month
(February 2019)